Return - Exchange - Refind

Return Policy

We offer a 45-day return policy. You have 45 days from receiving your item to request a return. Within 45 days of receiving your item, you can return an unwanted item, but please note that the return shipping cost will be at your expense.
To be eligible for a return, the item must be:
- In its original condition,
- Unworn or unused,
- With tags and original packaging,
- Accompanied by the receipt or proof of purchase.
NOTE: We cannot accept items that have been used or damaged due to improper use or care.

Our shipping department takes all safety measures before shipping out orders.
Inspect your order upon arrival and contact us immediately if damaged or defective.
We'll replace it FREE of charge.

To initiate a return, contact us, and we'll provide instructions on how and where to send your package.

● Refunds

We offer a 48-hour refund policy. Refund requests will be reviewed and processed within 48 hours, and we will notify you of the status via email.

Please note: Himalayan Salt bricks are a natural product, so they may contain imperfections like cracks, chips, divots, and color variations. These imperfections, up to 1/4" in size, are a natural part of the product and don't qualify as defects. However, if you receive bricks with defects larger than 1/4", please notify us within 48 hours by emailing contact@himalayansaltlife.com with photos of the issues.

You'll be refunded on your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.

Exchanges

The fastest way to ensure you get what you want is to return the item and make a separate purchase for the new item once the return is accepted.